Terms and Conditions jqk868 – Platform Usage Guide

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member") and jqk868 ("Platform", "We"). These Terms apply to all users who access, register, or use any service provided by jqk868 through the official website at jqk868.pro or our mobile app.

By completing the registration process, making your first deposit, or simply browsing our platform, you confirm that you have read, understood, and agreed to comply with these Terms, along with the Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

Jqk868 reserves the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the platform following any amendment constitutes acceptance of the updated Terms.

2. Member Eligibility

To register and use the jqk868 platform, you must meet the following eligibility requirements:

• Age 18 years and above at the time of registration. jqk868 does not permit minors to use the platform under any circumstances.
• Having the legal capacity to enter into a binding agreement in the jurisdiction of your residence.
• Not a resident or citizen of any jurisdiction where participation in online gaming is prohibited by local law.
• Not currently on a self-exclusion list or any responsible gaming protection programme that restricts access to platforms of this nature.
• Registering in your own name and not on behalf of any third party.

3. Account Registration

Each member is only permitted to hold one (1) account only on the jqk868 platform. Holding more than one account under the same individual — whether using a different name, email address, phone number, device, or IP address — constitutes a serious violation of these Terms.

Upon registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as shown on a valid identification card or passport.
• An active and reachable email address.
• A valid Malaysian phone number registered in your name.
• Accurate date of birth for age verification purposes.

Jqk868 conducts a Know Your Customer (KYC) process to verify member identities before the first withdrawal is processed. Documents that may be requested include a copy of your national identity card (MyKad), bank statement, or other relevant supporting documents. This process is part of our commitment to security and fraud prevention.

4. Deposits and Withdrawals

Jqk868 supports a range of deposit and withdrawal methods suited for users in Malaysia, including DuitNow, FPX, TNG eWallet, GrabPay, and Boost. All transactions are processed in Malaysian Ringgit (MYR).

Deposit Policy:

• Minimum deposit is RM 30 per transaction.
• Deposited funds are typically credited to your account within 1 to 5 minutes.
• All deposits must come from a bank account or e-wallet registered in your own name. jqk868 does not accept third-party deposits.
• Jqk868 does not charge any processing fees for deposits.

Withdrawal Policy:

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawal requests are processed within 5 minutes to 24 hours depending on the selected method and the time the request is submitted.
• Withdrawals may only be made to a bank account or e-wallet registered in your name that has completed KYC verification.
• Jqk868 reserves the right to request additional verification for withdrawal requests that exceed certain limits or are deemed to require further review.
• Any withdrawal attempt using a method that does not match the account holder's identity will be rejected and may result in further investigation.

5. Bonuses and Promotions

Jqk868 offers a variety of bonuses and promotions from time to time, including welcome bonuses, weekly cashback, reload bonuses, and special event promotions. All bonuses are subject to the wagering (rollover) requirements stated in their respective promotion terms.

• Bonuses may only be claimed by eligible members who meet the conditions set for each promotion.
• Each bonus has its own wagering requirement that must be fulfilled before any bonus-related withdrawal is permitted.
• Jqk868 reserves the right to withdraw or cancel any bonus if there is evidence of abuse, fraud, or any attempt to exploit the bonus system.
• Using more than one account to claim the same bonus constitutes fraud and will result in the cancellation of all accounts involved.
• The validity period for each bonus is as stated in the respective promotion's terms. Expired bonuses cannot be reactivated.
• Jqk868 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

6. Game Rules

All games offered on the jqk868 platform — including Live Casino, slots, table games, and Sports Betting — are operated in accordance with established rules and procedures. Members are responsible for understanding the rules of each game before participating.

• All game results are final. No appeals will be accepted for outcomes already recorded by the system.
• In the event of a technical disruption during a game, jqk868 reserves the right to void the affected round and return the bet to the member's account.
• Confirmed bets cannot be cancelled by the member.
• For Sports Betting, jqk868 reserves the right to void or adjust odds in the event of a technical error or exceptional circumstances affecting the outcome of an event.
• The use of automated software, bots, or any other unauthorized method to play is strictly prohibited and may result in immediate account suspension.

7. Member Conduct

Jqk868 members are required to conduct themselves politely and responsibly while using the platform. The following behaviour is strictly prohibited and may result in account suspension or termination without prior notice:

• Using offensive, threatening, or racially charged language on any communication channel of the platform, including the Live Casino chat.
• Making false or misleading claims regarding transactions, wins, or interactions with staff.
• Colluding with other members to defraud the platform through collusion, opposing bets, or any other fraudulent methods.
• Attempting to hack, breach, or interfere with the platform's security systems in any way.
• Abusing the chargeback process through your bank or payment provider as a means of retrieving funds without valid justification.

8. Account Security

You are solely responsible for keeping your account login credentials — including your username and password — confidential. jqk868 will not be held liable for any losses arising from your failure to protect your account information.

• Do not share your login credentials with anyone, including family members.
• Use a strong password that combines uppercase letters, lowercase letters, numbers, and symbols.
• Always log out of your account after each session, especially when using a shared device.
• Report to the jqk868 support team immediately if you suspect your account has been accessed by an unauthorised party.
• Jqk868 will never request your password via email, SMS, or live chat under any circumstances.

The jqk868 platform uses 256-bit SSL encryption to protect all communications between your device and our servers. Two-factor authentication (2FA) is available and strongly recommended for all members as an additional layer of security.

9. Account Closure

Jqk868 reserves the right to suspend or terminate any member's account at any time for the following reasons, without prior notice:

• Violation of any section of these Terms and Conditions.
• Confirmation that a member does not meet the eligibility requirements set out in Section 2.
• Activities suspected of fraud, money laundering, or collusion.
• Abuse of the bonus or promotions system.
• Request from a competent authority.

Members may also request to close their own account at any time by contacting our support team. Any valid remaining funds in the account will be returned to the original payment method once the necessary review has been completed.

10. Limitation of Liability

Jqk868 is not liable for any indirect, incidental, or consequential losses arising from the use of the platform, including but not limited to:

• Financial losses resulting from game outcomes or betting results.
• Service disruptions caused by factors beyond our control, such as internet connectivity issues, power outages, or natural disasters.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.
• Losses arising from your decision to use or not use the responsible gaming features provided.

Under no circumstances shall jqk868's maximum liability to you exceed the net deposit amount you placed into the platform within the 30 days preceding the relevant claim.

11. Amendment of Terms

Jqk868 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon being published on this website.

We will endeavour to notify members of significant changes via in-platform notices or email to the registered address. However, the responsibility to review and understand the latest Terms rests with you as a member. Continued use of the jqk868 platform following any amendment constitutes your acceptance of the revised terms.

12. Contact Us

If you have any enquiries, concerns, or complaints regarding these Terms and Conditions, the jqk868 support team is ready to assist you.

• Live Chat: Available 24/7 directly within the jqk868 platform.
• Email: [email protected]
• Response time: Within 24 hours for all email enquiries.

For account or transaction-related issues, please provide your account number and relevant transaction details when contacting us to help expedite the investigation and resolution process.